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Apple Authorization Same-day Screen Repair Online Repair

Welcome to iOne Service Center.

Your leading Apple Authorized Service Provider in Phnom Penh

ABOUT US

iOne Service is an Apple Authorized Service Provider in Phnom Penh, Cambodia, staffed by experienced Apple-certified technicians to troubleshoot, service and resolve issues with your Apple Mac, iPad, iPhone, Apple Watch and Apple accessories to Apple’s highest standard of service.

We consider customer service our number one priority. With quick turn-around times, no need for reservations and the use of genuine Apple parts, tools and diagnostic equipment, you can always count on our expert staff for professional, quality repairs and friendly guidance along the way.

GET IN TOUCH
Apple DeviceApple Device

FAST

FAST

With quick turn-around times of 4 to 6 business days and often same-day exchange or service of your Apple devices iOne Service is here to help you swiftly! No reservations required.

FRIENDLY

FRIENDLY

From the moment you walk in the door you can expect friendly, skilled and versatile assistance from our expert iOne Service team. We provide kind guidance throughout the whole service process to keep you up to speed.

PROFESSIONAL

PROFESSIONAL

Our highly-skilled technicians are regularly trained by Apple and only make use of genuine Apple parts, the latest Apple-provided tools and diagnostics equipment. We pride ourselves with delivering Apple’s highest standard of excellence.

SERVICES

Our services include the careful diagnostics, assessment and repair of all Apple products officially sold in Cambodia. We are recognised for fast turnarounds, a high success rate of repairs and consistently receiving positive customer feedback.

Labour Charges Sample

  • iPod Touch OS Restore $15.00
  • iPhone / iPad OS Restore $15.00
  • Mac OS X Restore (2017 earlier) $15.00
  • Mac OS X Restore (2018 later) $25.00
  • Application Troubleshooting $15.00
  • Hard Ware Diagnostic $15.00
  • Reset EFI Password (Firmwar Password) $50.00
  • Clean iMac/Mac Pro $50.00
  • Clean Macbook Pro Retina/Macbook Pro/Macbook $50.00
  • MainLogic Board Macbook/Macbook Pro/Retina$50.00
  • Main Logic Board iMac$50.00
  • Sub Board $35.00
  • Hard Drive ( include Mac OS Restore Service fee ) $50.00
  • Top Case $50.00
  • Speaker $35.00
  • Track Pad $35.00
  • Ram iMac 21′ $50.00
  • Ram iMac27′ $35.00
  • AirPort Card $50.00
  • Display Clamshell (Screen) $50.00
  • Fan $35.00
  • Power Supply $50.00
  • Replace Touch ID (Mac) $50.00
  • Graphic Card (Desktop) $50.00
  • Cable Types $35.00
  • Adapter $35.00
  • Data Transfer under 80GB $35.00
  • Data Transfer under 200GB $50.00
  • Bottom Cover $35.00
  • Battery (MacBook Air 2017) $35.00
  • Battery (MacBook Air 2018, Bottom Case and Top Case) $50.00
  • Battery (iPhone) $35.00
  • Exchange Service (iPad) $30.00
  • Exchange Service (iPad 2018 later) $50.00
  • Exchange Service (iPod) $30.00
  • Exchange Service Whole unit (iPhone 8 later) $50.00
  • Exchange Service Whole unit (iPhone 7 earlier) $30.00
  • iPhone Speaker $30.00
  • iPhone Taptic Engine (Vibrator) $30.00
  • iPhone Camera $30.00
  • iPhone Display (iPhone 8 earlier) $30.00
  • iPhone Display (iPhone X later) $50.00

BEFORE YOU BRING IN YOUR IOS TO SERVICE.

Aollow these steps before you take your device to our Apple Authorized Service Provider. If your device won’t turn on or respond, finish as many steps as possible:

Make sure customer backup your device by yourself.
Have your Apple ID password ready. For some repairs, you’ll need your Apple ID password to erase your device and turn off Find My iPhone.
Bring your sales receipt (if possible),in case your service requires proof of purchase.
Bring your device and any accessories that you need help with.

Note: We are not responsible for customer’s data.

IOS DeviceIOS Device

GET YOUR MAC READY TO SERVICE

To protect your information and save time, follow these steps before you get service for your Mac.

Make a backup: Making a backup is an important part of preparing your Mac for service. Time Machine makes it simple to back up and restore all of your files, and other backup methods are also available.
Gather your information: If you still have your sales receipt, bring it with you to the service location. You might also need your Apple ID password. You should know the name and password of your macOS user account, in case you need to log in to your Mac at the service location. And if you’re also using a firmware password, please turn it off before you get service.
Gather your products: Bring your Mac, power cable, and any accessories that you need help with.

Note: We are not responsible for customer’s data.

Macbook ProMacbook Pro

TIPS AND TRICKS

Our iOne Service team of Apple experts regularly shares the latest tips and tricks videos in this section. You don’t want to miss it!

See more videos 

Macbook ProMacbook Pro

FAQ

These frequently asked questions might just be what you are looking for to help you solve an issue.
If you can’t find the right information here or you require alternate assistance, please contact us.

How long will it take?

Because every repair is unique and requires careful diagnostics and assessment, the average turnaround time for repairs is 4 to 6 business days.
Same-day repairs are possible, if we have spare stock available.

What apple products do you repair?

As iOne Service is an Apple Authorised Service Provider (AASP) we support all Apple Macs, iPads, iPhones and Apple accessories that are authorised by Apple for Cambodia.
This includes: Mac Pro, iMac, Macbook Pro, Macbook Pro Touch Bar, Macbook Air, Macbook, Mac Mini, iPad 4, iPad Air, iPhone SE, iPhone 6s and iPhone 6s Plus, iPhone 7 and iPhone 7 Plus, Apple TV, Airport Extreme, Airport Express, Time Capsule, Apple Cable and Accessories.

What is your mac model and age?

It’s easy to check! Please see this article here on the Apple Support Communities.

What is my repair status?

You can check your repair status anytime by either contacting our friendly iOne Service experts by phone or email, or by verifying it on the Apple Support website here.

How can I upgrade to Mac OS latest version?

It’s easy! See this Apple support article.

Why can't i select None when editing my Apple ID payment information?

Don’t worry! It’s all explained here on the Apple Support website.

How can I check my Apple product warranty coverage?

To review your Apple warranty status and support coverage please enter your hardware serial number here on the Apple Support website.

How can I contact iOne Service by email?

You can reach our excellent team anytime by filling out the email-form on the iOne Service website or by dropping us a line at customer.service@ione2u.com.
We love feedback, and take it to heart. Please let us know!

How can I contact iOne Service by phone?

We can’t wait to talk to you! Our iOne Service team of experts is available all week from 9am-6pm on 023 99 75 75 | 081 99 75 75 | 085 99 75 75.

Our iOne Service Apple Authorized Service Provider (AASP)
is conveniently located on the 2nd floor of the iOne Building
along Mao Tse Tung Boulevard, in downtown Phnom Penh, Cambodia.

CONTACT US

Got a question? Need some guidance?
The iOne Service team is here to help.

Drop us a line and also include your
phone number, if you prefer a call back.
A iOne Service specialist will get back to you shortly.

2nd Floor, Unit 01, No. 25, Mao Tse Tung Blvd, Boeung Keng Kang I, Chamkar Morn, Phnom Penh, Cambodia

  • Mon-Sat: 9am-6pm
  • 023 99 75 75 | 081 99 75 75 |  085 99 75 75
  • www.iOneservice.com
  • information@iOne2u.com